Shipping policy

PLEASE ALLOW 1-3 BUSINESS DAYS TO PROCESS ORDERS. ONCE SHIPPED, PLEASE ALLOW APPROXIMATELY 14 BUSINESS DAYS FOR DELIVERY WORLDWIDE (SUBJECT TO SHIPPING DELAYS AND CARRIER CONDITIONS).

FOR PRE-ORDER ITEMS, PLEASE ALLOW APPROXIMATELY 4-5 WEEKS FOR PRODUCTION BEFORE YOUR ORDER IS SHIPPED. ONCE SHIPPED, DELIVERY MAY TAKE AROUND 14 BUSINESS DAYS.

WE DO OUR BEST TO SEND OUT ALL ORDERS IN A TIMELY MANNER. ONCE AN ORDER HAS BEEN PROCESSED, IT CANNOT BE MODIFIED OR CANCELED.

IF YOUR ORDER IS RETURNED TO SENDER FOR ANY REASON, WE CANNOT ACCEPT RESPONSIBILITY. IF YOU NEED THE PACKAGE RESHIPPED ONCE THE ITEM IS RETURNED TO US, YOU WILL NEED TO CONTACT US AND PAY FOR RESHIPMENT OF YOUR ITEM(S).

INTERNATIONAL CUSTOMERS MAY BE SUBJECT TO DUTIES AND FEES, WHICH ARE OUT OF OUR CONTROL. IF APPLICABLE, SHIPPING COSTS AND PREPAID DUTIES WILL BE CALCULATED AT CHECKOUT.

WE ARE NOT LIABLE FOR ANY PACKAGES THAT ARE LOST OR STOLEN DURING SHIPMENT. ONCE A PACKAGE HAS BEEN SCANNED BY THE POSTAL PROVIDER, IT IS UNDER THEIR JURISDICTION AND IS NO LONGER OUR RESPONSIBILITY.

IF YOUR PACKAGE IS MARKED AS DELIVERED BUT YOU HAVE NOT RECEIVED IT, PLEASE OPEN AN INVESTIGATION WITH YOUR LOCAL CARRIER.